About the Company / Team

Join Oracle’s Customer Success organization in a services and support role focused on enterprise Oracle database environments. Work with customers and global engineering and support teams across time zones to maintain availability, reliability, customer satisfaction and engineering quality.

Key Responsibilities

- Administer and support enterprise Oracle databases on Exadata and RAC/ASM, maintaining reliable operation of mission-critical production environments.
- Diagnose and resolve database availability, Data Guard, RAC/ASM and infrastructure-related issues to restore service and prevent recurring incidents.
- Install, upgrade, migrate and patch Oracle databases, and troubleshoot production issues arising from these activities.
- Manage RMAN backups, restores and recovery, including complex recovery scenarios, to protect data and restore database services.
- Maintain and troubleshoot Data Guard environments, including Physical Standby, Active Data Guard and Data Guard Broker, to support database availability.
- Analyze database performance, tune bottlenecks and recommend preventive and proactive improvements.
- Handle complex and critical production incidents under pressure, providing timely technical resolution with a solid service and support mindset.
- Collaborate and communicate clearly with customers and global engineering/support teams across time zones, including shifts and weekends when required.

Qualifications & Skills Mandatory

- 10+ years of hands-on Oracle DBA/Database Engineer experience supporting enterprise and mission-critical production environments;
- Strong hands-on Oracle Database administration, troubleshooting and performance tuning skills.
- Strong experience with Oracle Exadata architecture and administration, and advanced hands-on Oracle RAC and ASM expertise.
- Hands-on Data Guard experience, including Physical Standby, Active Data Guard and Data Guard Broker.
- Robust RMAN backup, restore and recovery experience, including complex recovery scenarios.
- Experience installing, upgrading, migrating and patching Oracle databases,



with production troubleshooting across performance, availability, RAC/ASM, backup/recovery and patching.
- Ability to diagnose and resolve complex or critical production incidents under pressure.
- Excellent written and verbal communication, customer-facing skills and a service/support mindset; willingness to work shifts and weekends when required.

Valuable-to-Have

- Oracle Golden Gate replication and troubleshooting.
- ZDLRA (Zero Data Loss Recovery Appliance) administration or support.
- Logical Data Guard experience.
- Experience troubleshooting Exadata-specific performance and patching issues.
- Experience supporting large-scale, highly available, business-critical Oracle environments.
- Oracle/Exadata certifications or relevant advanced technical certifications.

Self-Assessment Questions

- Do I have 10+ years of hands-on Oracle DBA experience supporting enterprise and mission-critical production systems?
- Can I administer and troubleshoot Exadata, RAC and ASM environments and diagnose complex performance or availability problems?
- Have I managed RMAN backup, restore and complex recovery scenarios, and supported Physical Standby, Active Data Guard and Data Guard Broker?
- Have I independently delivered Oracle database installations, upgrades, migrations and patching and resolved critical production incidents under pressure?
- Can I communicate clearly with customers and global support teams and work shifts and weekends when required?

Qualifications & Skills

Mandatory

- 8–15 years of relevant experience in enterprise system administration.
- Bachelor’s degree in Computer Science, Information Technology, or a related technical discipline.




- Hands-on expertise in Oracle Solaris 10/11 and Oracle SPARC server administration.
- Experience administering Oracle Solaris Cluster / Sun Cluster, including resource management, quorum configuration, failover operations, and troubleshooting.
- Proficiency in LDOMs, Solaris Zones, ZFS, and UFS.
- Experience with Solaris SRU upgrades and QFSDP patching.
- Hands-on administration, patching, and troubleshooting experience with Oracle Linux and RHEL.
- Proficiency in RPM, YUM, DNF, LVM, filesystem management, and multipathing.
- Experience managing users, groups, permissions, SSH access, and sudo privileges.
- Ability to troubleshoot boot, kernel, and performance issues and implement OS hardening and vulnerability remediation.
- Shell scripting skills using Bash and/or Korn Shell.
- Working knowledge of TCP/IP, DNS, NFS, SSH, and networking fundamentals.
- Familiarity with ITIL incident, problem, and change management, RCA preparation, and SLA-driven operations.
- Availability to support 24×7 operations through rotational shifts.

Good-to-Have

- Exposure to Oracle Exadata infrastructure.
- Knowledge of Infini Band and RoCE networking fundamentals.
- Experience with SAN storage.
- Experience automating administration tasks using shell scripts and Ansible.
- Experience supporting banking or financial-sector infrastructure.

Self-Assessment Questions

- Can I independently troubleshoot Solaris 10/11 boot, kernel, and performance issues on Oracle SPARC servers?
- Have I created and managed LDOMs, Solaris Zones, and ZFS storage, including resolving configuration and resource issues?
- Can I administer Solaris Cluster resources and quorum devices, perform failover activities, and investigate node evictions or communication failures?
- Have I executed Solaris SRU/QFSDP and Linux patching under change controls, with appropriate validation and recovery planning?
- Can I troubleshoot Oracle Linux/RHEL systems, apply security hardening, and contribute to incident resolution and RCA while working rotational shifts?

📌 Senior Principal Advanced Services Engineer (Senior Solaris / Linux System Administrator) (India)
🏢 Oracle
📍 India