05 Nov
|
Bajaj Finance
|
Pune
05 Nov
Bajaj Finance
Pune
Job Purpose
“This position is open with Bajaj Finance ltd.”
Duties and Responsibilities
? Own all FCU activities ? pre and post sourcing for all products, in the region across all locations.
? Minimizing fraud losses to ensure robust portfolio health.
? Managing and supporting effective deployment of FCU officers.
? Conducting extensive non starter investigations through location fraud management teams to reduce fraud rates.
? Effectively engage with operations, collections and sales teams to contribute towards overall reduction in fraud loss, across locations in the region.
? Proactively identifying fraud trends and taking effective corrective measures. Also continuously engaging with key location teams and central team to identify process improvement opportunities.
? Engaging with location fraud management officers in cracking fraud gangs. This will involve working closely with law enforcement agency and lawyers.
? Provide regular feedback to central policy team basis field learning?s.
? Identifying the training needs of all front end sales staff by analyzing the changes in fraud trends. Ensuring the training is done in timely manner.
? Co-coordinating mystery shopping and seeding activities on dealers, agencies and executives to minimize frauds.
? MIS with suitable analysis, providing meaningful insights.
? Achieving & exceeding goals and targets.
? Grooming and management of the team to achieve their respective targets.
? Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction.
Required Qualifications and Experience
"? Graduate/Post Graduate with 8-10 years of relevant experience or knowledge.
? Retail Fraud control / Collections experience.
? Positive communication, analytical skills and an eye for detail."
📌 National Lead - Risk Containment Unit (Pune)
🏢 Bajaj Finance
📍 Pune