Assistant Manager - Sales & Client Servicing

Location: Mumbai

About the Company

Our client is a leading retail solutions company in the Indian subcontinent, part of a global international group. Since its establishment in 2015, it has grown into a market leader, creating modern retail environments for some of the biggest names in the beauty and retail industries. The company has also expanded into the MENA and SEA regions, combining local agility with international standards. Its teams deliver end-to-end solutions, from consulting and design to production, installation and aftermarket services, so every project is executed flawlessly.

Role Overview

The Assistant Manager will support the Sales Manager in growing the business with premium beauty, fragrance, luxury and retail brands. The role involves managing day-to-day client servicing on assigned accounts, developing current leads, and coordinating in-store display and point-of-sale projects with internal teams through to delivery.

Key Responsibilities

Client Servicing

- Act as the first point of contact for assigned brand clients and manage day-to-day communication
- Take client briefs, clarify requirements and share regular project updates
- Build strong working relationships with brand marketing, trade marketing and retail teams

Business Development

- Generate and qualify new leads across beauty, fragrance, luxury, lifestyle and retail brands
- Support the Sales Manager in preparing proposals, presentations and quotations




- Contribute to monthly and quarterly sales targets for assigned accounts

Project Coordination

- Coordinate with design, project management and production teams on costing, samples and timelines
- Track purchase orders, deliveries and installations, and flag delays early
- Ensure displays, POS/POP units and fixtures meet client specifications and quality standards

Reporting & Administration

- Keep CRM records, trackers and sales reports up to date
- Follow up on payments and receivables for assigned accounts
- Share market and competitor insights from client interactions and store visits

Qualifications & Experience

- B.E./B. Tech (Mechanical), BMS, BBA, B. Com, or a Master’s in Luxury Management
- 3-5 years of experience in Sales & Client Servicing
- Basic material knowledge and design understanding related to retail brand identity and furniture is an advantage

Skills & Requirements

- Strong communication and follow-up skills with clients and internal teams
- Organised and detail-oriented, able to handle multiple projects at once
- Basic commercial understanding of quotations, costing and payment terms
- Excellent spoken and written English; Hindi preferred
- Proficient in MS Excel, Power Point and CRM tools
- Willingness to travel for client meetings, store visits and installations
- Knowledge of ERP systems (Epicor preferred)

Benefits

- Mediclaim
- Saturday and Sunday weekly off
- Gratuity

📌 Assistant Manager- Sales & Client Servicing (India)
🏢 Antal International
📍 India