Job Description – Telecaller

Position: Telecaller
Department: Sales / Customer Support
Location: [Location]
Employment Type: Full-Time
Experience: 0–2 years
Salary: ₹[Salary Range] per month

Job Summary

We are looking for an enthusiastic and confident Telecaller to handle customer calls, generate leads, explain products/services, and maintain good customer relationships. The ideal candidate should have excellent communication skills and a positive attitude.

Key Responsibilities
Make outbound calls to potential and existing customers.
Handle inbound customer calls and provide accurate information.
Explain company products/services, offers, and pricing.
Generate leads and follow up with prospective customers.
Understand customer requirements and recommend suitable products/services.
Achieve daily, weekly, and monthly calling/sales targets.
Maintain accurate records of calls, leads, and customer interactions.
Follow up with customers regularly to convert leads into sales.




Resolve basic customer queries and escalate issues when required.
Maintain professional and courteous communication with customers.

Requirements
Good verbal communication skills in Hindi and English.
Comfortable speaking with customers over the phone.
Basic computer knowledge.
Good convincing and interpersonal skills.
Target-oriented and self-motivated.
Freshers are welcome; telecalling/sales experience is an advantage.

Preferred Skills
Customer handling
Lead generation
Sales and negotiation
Follow-up skills
Active listening
Basic MS Office/CRM knowledge

What We Offer
Market-market-market-competitive salary
Performance-based incentives
Training and support
Growth and career opportunities
Positive and professional work environment

Pay: ₹18,000.00 - ₹29,000.00 per month

Work Location: In person

📌 Tele Calling Executive Gurugram
🏢 Dr BRC Premier Hospital
📍 Gurugram