Location: Ayyanthole, Thrissur
Job Type: Full time
Working Hours: 10:00 AM–7:00 PM

About the Role

Nuance Aesthetics is looking for a friendly, organised Receptionist cum Telecaller to manage our front desk, assist patients and handle telephone and WhatsApp enquiries. The ideal candidate should communicate confidently and provide a welcoming, professional experience.

Key Responsibilities
Welcome patients and visitors and assist with registration.
Schedule appointments and coordinate with doctors and clinic staff.
Answer incoming calls and respond to WhatsApp enquiries promptly.
Make outbound calls to people who have enquired about our services.
Follow up on enquiries, appointment bookings, missed appointments and scheduled follow-up visits.
Explain consultation charges, available services and offers using clinic-approved information.
Refer medical questions to the appropriate doctor or clinical team.
Maintain accurate patient records,



enquiry details and follow-up status.
Assist with billing, payment collection and receipts.
Keep the reception area organised and maintain patient confidentiality.

Requirements
Positive communication skills in Malayalam and English.
A polite telephone manner and confidence in making follow-up calls.
Basic computer skills, including WhatsApp, email and data entry.
Positive organisational skills and attention to detail.
Ability to handle multiple tasks and work with a team.
Previous experience in reception, customer service or telecalling is preferred.
Experience in a healthcare or aesthetic clinic is an advantage.

How to Apply

Apply through Indeed with your updated CV.

Pay: ₹8,822.41 - ₹22,000.00 per month

Work Location: In person

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