Job Title: Receptionist – Ayurveda Hospital (3+ Years Experience Mandatory)

Job Type: Full-time
Experience: Minimum 3 Years (Mandatory)
Industry: Ayurveda Hospital ONLY
Location: Madathukulam & Udumalpet

Job Summary

We are seeking a professional, courteous, and highly organized Receptionist to join our Ayurveda Hospital. The ideal candidate must have a minimum of 3 years of experience working exclusively in an Ayurveda Hospital. Applications from candidates with experience in other industries or hospitals (allopathy, dental, clinics, hotels, etc.) will not be considered.

Key Responsibilities
Welcome patients and visitors with a warm and professional approach.
Manage OPD appointments, registrations, and patient scheduling.
Handle incoming phone calls, WhatsApp inquiries, emails, and walk-in patients.
Maintain accurate patient records and ensure confidentiality.
Coordinate appointments with Ayurveda doctors, therapists, and other departments.
Handle billing, payment collection, receipts, and daily cash reconciliation.
Guide patients regarding Ayurveda treatments, Panchakarma therapies, and hospital procedures.
Maintain daily patient reports and front office documentation.
Ensure smooth patient flow from registration to consultation.




Maintain cleanliness and professionalism at the reception area.
Coordinate with pharmacy, therapy, laboratory, and accounts departments when required.
Resolve patient queries and complaints politely and efficiently.

Required Qualifications
Bachelor's Degree or Diploma in any discipline.
Minimum 3 years of Receptionist/Front Office experience in an Ayurveda Hospital is Mandatory.
Experience in OPD/IPD patient handling.
Knowledge of hospital management software and MS Office.
Excellent communication skills in Tamil and English. Hindi is an added advantage.
Strong interpersonal, organizational, and multitasking skills.
Professional appearance and positive attitude.

Preferred Skills
Knowledge of Ayurveda treatments and Panchakarma procedures.
Patient counseling and appointment coordination.
Billing and cash handling experience.
Solid customer service and problem-solving skills.
Ability to work in a fast-paced healthcare setting. These are commonly sought in healthcare receptionist roles.

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages:
Cell phone reimbursement
Commuter assistance
Food provided

Work Location: In person

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