Sr. Account Manager – Recruitment Industry

Location: Gurgaon (Delhi NCR), India

Experience: 6–8 Years

Industry: Recruitment / Executive Search / Staffing / HR Consulting

Reporting To: Founder & CEO

Role Overview

You will be responsible for managing key accounts, growing existing relationships, and leading the recruitment delivery team to ensure exceptional customer experience and revenue growth.

Key Responsibilities

Account Management
Own and manage all client accounts brought by you.
Ensure outstanding client satisfaction and repeat business.
Identify cross-selling and upselling opportunities.
Handle escalations proactively and maintain long-term relationship
Become the trusted recruitment partner for your clients.

Leadership & Team Management
Lead and mentor a team of recruiters.
Allocate mandates and monitor delivery quality.
Drive accountability, productivity, and performance.
Conduct regular pipeline and review meetings.
Coach the team to improve closures and client satisfaction

Recruitment Strategy
Understand client hiring needs and create recruitment strategies




Collaborate with recruiters to ensure timely submissions and closures
Maintain high-quality hiring standards and candidate experience

Business Operations
Track revenue, pipeline, conversion ratios, and team performance
Prepare weekly and monthly business report
Ensure CRM/ATS is updated with accurate client and opportunity

Who We're Looking for

We need someone who is

A Go-Getter

Highly Accountable

Commercially Sharp

Smart and Solution-Oriented

Customer Obsessed

Entrepreneurial in mindset

Excellent at building relationships

Robust negotiator

Natural leader who inspires teams

Comfortable working in a quick-paced, high-growth environment

Required Experience
8–10 years of experience in the Recruitment/Staffing/Executive Search industry.
Proven experience in Account Management.
Solid network of corporate clients.
Experience managing recruitment teams and delivery.
Excellent communication and presentation skills.
Strong understanding of hiring processes and recruitment consulting.

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