JOB DESCRIPTION – CRM EXECUTIVE

Department: Sales
Location: Coimbatore
Position: CRM Executive

Position Summary

We are looking for a customer-focused CRM Executive to manage customer interactions, maintain CRM records, support sales activities, and ensure a positive customer experience.

Key Responsibilities
Handle customer enquiries and communications.
Maintain accurate customer information and CRM records.
Follow up with customers and support customer retention.
Coordinate with the Sales Head regarding customer requirements.
Update customer-related information regularly in the CRM.
Track customer follow-ups and pending enquiries.
Understand customer requirements and provide appropriate support.
Maintain customer-related reports and documentation.
Coordinate with the sales team for smooth customer service.




Support the sales team in improving customer conversion and retention.

Required Skills
Customer/consumer handling
CRM management
MS Excel
Valuable communication skills
Follow-up skills
Customer relationship management
Reporting and documentationCandidate Requirements
Qualification: Any UG Degree
Experience: 1 - 2 years
Age: 23–30 years preferred
Languages: Tamil & English

Compensation & Advantages
Salary: ₹13,000 – ₹18,000 per month
Incentive: Applicable after 3 months

Work Details
Working Hours: 9:00 AM – 6:30 PM
Notice Period: 3 months

Pay: ₹13,000.00 - ₹18,000.00 per month

Pay: ₹13,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Crm Executive Ganapathy
🏢 Ecog Core Technologies
📍 Ganapathy