Job Description

As a Telecaller, you will be responsible for connecting with potential students through calls, understanding their learning needs, and presenting suitable course options. The role requires strong communication skills, persistence, and a student-focused approach.

Key Responsibilities
Make outbound calls to prospective students and parents to share information about EdTech courses
Attend inbound calls and respond to inquiries in a explicit and professional manner
Explain course features, duration, fees, and enrollment steps
Follow up with interested leads to ensure successful conversions
Maintain call records, lead details, and follow-up status in the system
Coordinate with the admissions or business development team to meet targets
Provide feedback to improve calling scripts and engagement methods





Candidate Requirements
Good verbal communication skills in Malayalam and English
Confident, patient, and customer-friendly approach
Prior experience in telecalling, sales, or education sector is an advantage
Basic computer skills and familiarity with CRM or calling systems
Qualification: Plus Two / Graduation preferred

Job Details
Employment Type: Full time, Permanent
Salary: Fixed pay with performance-based incentives

Job Types: Full-time, Permanent

Pay: ₹15,500.00 - ₹25,000.00 per month

Perks:
Cell phone reimbursement
Health insurance
Leave encashment

Work Location: In person

📌 Telecaller Edtech Kochi (India)
🏢 Synnefo Solutions
📍 India