Job Description

We are looking for a detail-oriented and proactive CRM Coordinator with 2–5 years of experience in the real estate industry. The ideal candidate should have hands-on experience in managing customer relationships, handling post-sales activities, coordinating with internal departments, and ensuring a smooth customer experience throughout the property-buying journey.

Candidates with prior experience in real estate CRM operations are mandatory.

Roles & Responsibilities
Handle day-to-day CRM operations and customer relationship management activities.
Manage customer interactions, queries, complaints, and service requests.
Coordinate with sales, accounts, legal, and project teams to resolve customer concerns.
Handle post-sales activities, including booking confirmations, documentation, payment follow-ups, and possession coordination.
Maintain accurate customer databases, records, and CRM software updates.
Track customer payments, outstanding dues, and payment reminders.
Coordinate property-related documentation, agreements, and customer communication.




Monitor customer satisfaction and maintain strong customer relationships.
Follow up with customers at different stages of the property-buying and handover process.

Required Skills & Qualifications
2–5 years of experience in CRM operations within the real estate industry.
Robust understanding of real estate sales and post-sales processes.
Hands-on experience with CRM software and customer database management.
Excellent communication and interpersonal skills.
Solid coordination, follow-up, and problem-solving abilities.
Valuable knowledge of property documentation, booking processes, payment tracking, and possession coordination.

Pay: ₹500,000.00 - ₹800,000.00 per year

Benefits:
Health insurance
Paid time off
Provident Fund

Application Question(s):
What is your current CTC?
What is your expected CTC?
How many years of experience do you have experience do you have in Real Estate CRM, specifically handling post-sales activities for residential projects?
What is your notice period?

Work Location: In person

📌 Crm Coordinator – Real Estate Bengaluru
🏢 S.A Solutions
📍 Bengaluru