Job Title: Marketing Automation Manager

Company: Wish Geeks Techserve Pvt Ltd

Location: Noida, Sector-62 (Iconic Corenthum)

Experience: 2+ years

Job Type: Full time

Industry: Software Development / IT Services

Job Overview
We are looking for a Marketing Automation Manager with 2–3 years of experience in CRM operations, customer engagement, and communication automation. The candidate will be responsible for managing CRM platforms, cloud telephony, WhatsApp Business API, SMS, email marketing, push notifications, and automated communication workflows to enhance customer engagement, improve campaign performance, and streamline marketing operations.

Skills Required
CRM platforms (Zoho CRM, HubSpot, Salesforce, Freshsales)
Cloud telephony (Exotel, Knowlarity, MyOperator, Ozonetel, Airtel IQ)
IVR setup and call routing
Push notification platforms (Firebase Cloud Messaging, OneSignal, CleverTap, MoEngage)




WhatsApp Business API
SMS gateway integrations
Email marketing tools
Basic API understanding (not necessarily coding, but knowing how systems connect)Ideal Candidate Profile

Qualification Required
Education: Graduate in Business Administration, Marketing, Computer Applications, Information Technology, or a related field.
Experience: 2–3 years in CRM Operations, Customer Communication, Customer Success, or Communication Automation.
Technical Skills: Experience with CRM platforms, cloud telephony, IVR setup, WhatsApp Business API, SMS gateways, email marketing tools, and push notification platforms (Firebase, OneSignal, CleverTap, MoEngage).

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Marketing Automation Manager Noida
🏢 Wish Geeks Techserve Private
📍 Noida