Key Responsibilities
Handle inbound/outbound calls from international customers.
Understand customer concerns and provide appropriate solutions.
Maintain qualified and courteous communication throughout the call.
Resolve customer queries within the defined turnaround time.
Follow process guidelines, quality standards, and company policies.
Accurately update customer information and call details in the system.
Meet defined targets for productivity, quality, and customer satisfaction.
Escalate complex issues to the appropriate team when required.
Pay: Up to ₹560,000.00 per year
Experience:
International voice process: 1 year (Preferred)
Work Location: In person
📌 International Voice Process Gurugram
🏢 GetWork
📍 Gurugram
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