04 Nov
|
Eclerx Chandigarh
|
India
04 Nov
Eclerx Chandigarh
India
We are hiring an enthusiastic Customer Care Executive for our growing US voice process. You will be the primary point of contact for US customers by handling queries, providing solutions, and recommending suitable products.
Key Responsibilities:
Handle inbound calls from US customers with empathy and professionalism
Listen to customer needs and explain products, pricing, and policies clearly
Identify cross-sell/up-sell prospects through consultative selling
Requirements:
Excellent spoken & written English
Comfortable with computers
Willing to work rotational shifts (US time zones / nights & weekends)
Graduate / 3-year Diploma
Perks & Advantages:
Flexible schedule
Health Insurance + PF
Paid Time Off & Sick Leave
Internet Reimbursement
Pay: ₹20,100.00 - ₹23,000.00 per month
Advantages:
Flexible schedule
Health insurance
Paid sick time
Paid time off
Provident Fund
Work Location: In person
📌 Customer Care Executive Chandigarh (India)
🏢 Eclerx Chandigarh
📍 India