Accurately load and maintain rates, availability, and inventory across all relevant distribution channels, including Property Management Systems (PMS), Central Reservation Systems (CRS), and Online Travel Agencies (OTAs).
Ensure rate parity and consistency across all platforms in accordance with revenue management strategies.
Collaborate closely with the Revenue Management team to implement pricing strategies, promotions, and special offers.
Conduct regular audits of rate loading to identify and resolve discrepancies promptly.
Monitor competitor pricing and market trends to provide insights to the Revenue Management team.
Assist in the configuration and testing of new rate plans and distribution channels.
Generate reports on rate loading accuracy and efficiency.
Provide support and training to hotel teams on rate loading procedures and systems.
Stay updated on industry best practices and technological advancements in rate loading and distribution.
Requirements
Proven experience in rate loading, reservations,
or a similar role within the hotel or hospitality industry.
Strong understanding of hotel distribution channels, including PMS, CRS, and OTAs.
Excellent attention to detail and accuracy.
Proficiency in using various hotel technology platforms and software.
Ability to work effectively in a quick-paced and agile workplace.
Strong analytical and problem-solving skills.
Effective communication skills, both written and verbal.
Ability to work independently and as part of a team.
A bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
Nice to Have
Experience with specific hotel property management systems (e.g., Opera, Fidelio).
Familiarity with revenue management concepts and strategies.
Proficiency in additional languages.