Job Title: Patient Care Coordinator (PCC)

Company: Madha Medical College & Research Institute

Job Description:

We are looking for a patient-oriented and efficient Patient Care Coordinator to facilitate smooth patient services and ensure a seamless healthcare experience. The candidate will be responsible for coordinating patient appointments, assisting patients and their families, and ensuring effective communication between patients and healthcare professionals.

Key Responsibilities:
Coordinate patient appointments, consultations, and follow-ups.
Assist patients with registration, admission, and discharge procedures.
Guide patients and their attendants regarding hospital services and procedures.
Coordinate with doctors, nursing staff, and other departments to ensure smooth patient care.
Address patient queries, concerns, and grievances professionally.
Ensure timely communication between patients and healthcare providers.
Maintain accurate patient information and service-related documentation.
Assist in managing patient flow and reducing waiting time.
Support billing, insurance, and cashless claim coordination, whenever required.
Monitor patient satisfaction and ensure a positive patient experience.




Handle patient complaints and escalate issues to the concerned authorities when necessary.
Maintain patient confidentiality and adhere to hospital policies.

Qualifications:
Any Degree (preferably in Healthcare Management, Hospital Administration, or related fields).
Good communication and interpersonal skills.
Basic knowledge of hospital operations and patient care services.
Proficiency in MS Office and basic computer applications.

Experience:
1–3 years of experience in a hospital or healthcare setting preferred.
Freshers with good communication and interpersonal skills may also apply.

Salary:
Best in Industry (based on experience and qualifications).

Job Type:
Full time, Permanent

Work Location:
In person (Kovur, Chennai)

Additional Information:
Immediate joiners preferred.
Excellent communication and patient-handling skills required.
Strong coordination, problem-solving, and organizational skills.
Ability to work in a fast-paced hospital workplace.

Pay: ₹15,000.00 - ₹20,000.00 per month

Perks:
Provident Fund

Work Location: In person

📌 Pcc Patient Care Co Coordinator Kundrathur
🏢 Madha Medical College & Research Institute
📍 Kundrathur