Key Responsibilities:
Client Relationship Management: Build and maintain solid relationships with key clients to ensure long-term engagement and customer satisfaction.
Account Management: Manage a portfolio of existing accounts, understand client requirements, and provide appropriate product or service solutions.
Revenue Growth: Identify upselling, cross-selling, and renewal opportunities within existing accounts to maximise revenue.
Client Meetings: Conduct regular client meetings, product demonstrations, and business reviews to understand customer needs and present solutions.
Business Development: Identify opportunities to expand existing accounts and generate additional business through relationship building.
Customer Retention: Proactively address client concerns, coordinate with internal teams, and maintain robust customer retention.
Sales Negotiation: Prepare quotations, negotiate commercial terms, and coordinate agreements with clients.




Account Planning: Develop account plans, revenue forecasts, and strategies to achieve sales targets.
Internal Coordination: Work closely with sales, technical, customer support, and management teams to ensure timely delivery of client requirements.
Reporting: Maintain accurate client information, sales pipelines, follow-up activities, and account updates in the CRM.
Market Insights: Monitor customer feedback, industry trends, and competitor activities to identify current growth opportunities.
Performance Management: Achieve assigned revenue targets, account growth objectives, and customer satisfaction goals.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:
Cell phone reimbursement
Paid time off
Provident Fund

Work Location: In person

📌 Key Account Manager Salem (India)
🏢 URL FACTORY PRIVATE
📍 India