Handle customer enquiries related to solar system service and maintenance.
Coordinate with customers regarding service requests, complaints, and follow-ups.
Schedule service visits and coordinate with service technicians.
Maintain proper records of customer complaints, service requests, and resolutions.
Follow up with customers after service to ensure satisfaction.
Coordinate with the technical and service team for timely issue resolution.
Inform customers about AMC, maintenance, and other service requirements.
Maintain good customer relationships and ensure a positive service experience.

Requirements:
Graduate preferred.
Valuable communication and interpersonal skills.
Basic computer knowledge and MS Office skills.
Previous experience in customer service, telecalling, or the solar industry will be an advantage.
Freshers with valuable communication skills can also apply.

Pay: Up to ₹15,000.00 per month

Advantages:
Health insurance
Provident Fund

Work Location: In person

📌 Customer Service Assistant Kozhikode
🏢 THAPAS ENERGY
📍 Kozhikode