Job description:
Greet guests warmly upon arrival, verify booking details, allocate rooms, and issue room keys.
Handle the check-out process, verify charges, and process payments.
Manage reservations, cancellations, and modifications using hotel management software.
Answer incoming phone calls and emails promptly.
Coordinate with housekeeping and maintenance teams to ensure room availability and handle guest requests quickly.
Provide information regarding hotel amenities, room service, local attractions, and transportation.
Process cash and credit card transactions, balance the cash drawer at the end of shifts, and maintain accurate records of guest charges.
Address guest concerns and resolve issues promptly to ensure maximum satisfaction.
Work Location: In person
Pay: ₹15,000.00 - ₹20,000.00 per month
Advantages:
Versatile schedule
Food provided
Work Location: In person
📌 Front Office Associate Coimbatore (India)
🏢 Arunachala Hotel
📍 India
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