Job Title: IT Analyst / IT Support Specialist (Ecommerce Industry Only)

Location: Sector 4, Noida (Full time)

Salary: Up to 30k

Job Overview

We are looking for a proactive and technically capable IT Analyst to manage day-to-day IT support, troubleshoot hardware and software issues, maintain IT infrastructure, and ensure the smooth functioning of systems used across the organisation.

Key Responsibilities
Provide first-level technical support to employees for hardware, software, network, and system-related issues.
Diagnose and resolve problems related to desktops, laptops, printers, scanners, and office IT equipment.
Monitor and maintain office IT infrastructure, internet connectivity, and network devices (LAN, Wi-Fi).
Manage user accounts, official email setups, password resets, and access permissions securely.
Coordinate the setup, configuration, and decommissioning of IT equipment for current joiners and exiting employees.
Support antivirus deployment, system updates, and basic security checks.
Maintain an updated inventory of all IT assets and handle coordination with external IT vendors and service providers.

Required Qualifications & Experience




Bachelor’s degree or diploma in Information Technology, Computer Science, Computer Applications, or a related field.
1 to 3 years of hands-on experience in IT support, desktop support, or system administration.
Good working knowledge of Windows operating systems, computer hardware setup, and software troubleshooting.
Basic understanding of networking concepts (TCP/IP, LAN, Wi-Fi, DNS, DHCP) and Microsoft Office applications.
Solid problem-solving, communication, and documentation skills.

Pay: Up to ₹35,000.00 per month

Application Question(s):
How many years of hands-on experience do you have in IT support or desktop administration, and what operating systems do you troubleshoot daily?
Describe a time when you had to explain a complex technical issue or fix to a non-technical employee. How did you ensure they understood?
What is your experience with maintaining IT asset inventories and coordinating security updates, such as antivirus deployment and system patching?

Work Location: In person

📌 It Analyst E Commerce Industry Only Noida
🏢 Career Bloc
📍 Noida