Job Description (JD) – Field Officer (Banking Sector)

Job Title: Field Officer
Department: Banking / Loan & Credit Operations
Job Type: Full-Time
Work Location: Field-Based
Experience: 1 to 2 years (depending on bank requirements)
Job Summary

The Field Officer is responsible for promoting banking products, sourcing new customers, processing loan applications, conducting field verification, collecting loan repayments, and maintaining good customer relationships. The role involves regular field visits to ensure smooth banking operations and achievement of business targets.
Key Responsibilities
Identify and acquire recent customers for banking products.
Promote personal loans, business loans, agricultural loans, and other financial products.
Conduct customer field visits for address and business verification.
Collect and verify KYC documents.
Assist customers with opening savings and current accounts.
Follow up with customers regarding loan EMIs and overdue payments.
Support loan recovery and repayment collection as per bank policy.
Maintain daily records of customer visits and business activities.
Achieve monthly targets for loan disbursement and customer acquisition.
Coordinate with branch staff for loan processing and documentation.
Ensure compliance with banking rules, RBI guidelines,



and company policies.
Submit daily and monthly performance reports to management.
Educational Qualification
Graduate in any stream (B.Com, BBA, BA, B.Sc. or equivalent).
Basic computer knowledge.
Knowledge of banking and financial products is an advantage.
Required Skills
Valuable communication and customer-handling skills.
Basic knowledge of banking and loans.
Field sales and marketing skills.
Negotiation and problem-solving abilities.
Knowledge of MS Excel and basic documentation.
Willingness to travel within the assigned territory.
Key Performance Indicators (KPIs)
Current customer acquisition.
Loan application sourcing.
Loan disbursement targets.
EMI collection and repayment follow-up.
Customer satisfaction.
Field visit completion.
Documentation accuracy.
Salary

Indicative range; actual salary depends on employer, city and experience.
Fresher: ₹12,000–₹18,000 per month.
Experienced: ₹18,000–₹30,000 per month.
Incentives may be available based on performance.
Working Conditions
Full time field job.
Daily customer visits.
Local area travel.
Monthly targets and reporting requirements.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Field Officer Jaipur (India)
🏢 Sunrise Agriland Development and Research Private
📍 India