We are looking for a tech-savvy Front-Facing Software Tester & Trainer to act as the primary bridge between our end-users/clients and the technical development team. In this role, you will understand user requirements, manually validate system functionality, and train end-users to ensure smooth adoption of the software.
Key Responsibilities:
Requirement Gathering & Client Interaction (Front-Face):
Act as the primary point of contact for end-users and stakeholders.
Understand user pain points, workflows, and business needs; translate them into explicit functional requirements for the development team.
Conduct demos, walkthroughs, and feedback sessions with clients/users.
Manual Testing & Quality Assurance:
Perform thorough manual testing across web and mobile platforms.
Validate that implemented features match user requirements and design specifications.
Identify, document, and track software defects/bugs through resolution.
Perform UAT (User Acceptance Testing)
support alongside end-users before final rollout.
End-User Training & Onboarding:
Conduct interactive training sessions (online and in office) for end-users.
Create easy-to-understand user manuals, FAQs, SOPs, and video walkthroughs.
Provide post-deployment functional support and address user queries during system adoption.
Pay: ₹15,000.00 - ₹25,000.00 per month
Advantages:
Flexible schedule
Ability to commute/relocate:
Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)