ROLES AND RESPONSIBILITY

Minimum 2 years of experience in a UK voice process or UK customer service role.Excellent verbal communication skills in English, with a strong command of UK English.Positive UK accent comprehension and the ability to communicate naturally with UK customers.Strong listening, interpersonal, and problem-solving skills.Ability to handle customer complaints and challenging conversations professionally.Basic computer skills and experience using CRM or customer support tools.Customer-focused attitude with a professional and positive approach.Willingness to work in UK business hours or rotational shifts as required.

CANDIDATE PROFILE
Previous experience in an international BPO or contact centre
Familiarity with UK customer service standards and telephone etiquette.
Experience meeting call centre KPIs, including quality scores, customer satisfaction, and average handling time.

Pay: ₹10,000.00 - ₹40,000.00 per month

Perks:
Versatile schedule
Provident Fund

Work Location: In person

📌 Process Executive Coimbatore
🏢 Velan Info Services India
📍 Coimbatore