Key Responsibilities
Greet and receive visitors courteously, maintain the visitor register, and direct them to the right person.
Answer, screen and forward incoming calls; take messages and follow up where needed.
Handle incoming and outgoing mail, couriers and deliveries, and keep a record of each.
Schedule appointments and meetings, and book meeting rooms.
Keep the reception area and meeting rooms neat and well stocked.
Maintain basic records, files and databases, and carry out data entry in Excel or other systems.
Coordinate office supplies, stationery and pantry requirements, and raise purchase requests.
Support HR and admin with attendance records, travel and ticket bookings, and document filing.
Handle visitor and employee queries professionally, and escalate issues when required.
Maintain confidentiality of company and visitor information.