The Red Fox Makeup Academy is a well-established makeup academy in Rajouri Garden, New Delhi, with 10 years of experience training aspiring makeup artists.
About the role
We are looking for a results-driven Senior Admission Counsellor to guide prospective students and convert enquiries into enrolments. You will call students who have already enquired with us through Instagram, Facebook and website forms, understand their goals, recommend the right course and take them from first call to admission.
Location: Rajouri Garden, New Delhi | Working days: 6 days a week | Working hours: 10:30 AM to 6:30 PM
Responsibilities
Call inbound enquiries promptly, build rapport and counsel students (and their parents) on the most suitable makeup courses
Follow up consistently by phone and WhatsApp, handle questions and objections, and convert enquiries into admissions
Invite interested students to visit the academy or attend workshops, and close admissions
Achieve monthly enrolment targets while maintaining a high conversion rate
Accurately update every lead's status, notes and follow-ups in our CRM, and use it to prioritise leads
Provide a smooth,
supportive experience from first enquiry to enrolment
Share feedback with the marketing and management teams on lead quality and sales trends, and suggest improvements
Work with the marketing team to promote special offers, workshops and campaigns to prospective students
Qualifications
Minimum 3 years of experience in admissions counselling or sales, preferably in the education or beauty industry (for example beauty academies, career-course institutes, ed-tech or coaching institutes)
Proven track record of converting inbound leads into admissions or sales against monthly targets
Excellent verbal communication and interpersonal skills
Proficiency in CRM software and lead management tools
Solid organisational skills and attention to detail
Ability to work in a target-driven workplace
Passion for the beauty industry and makeup artistry is a plus; full product and course training will be provided
What we offer
Competitive salary and performance-based incentives
A dynamic, supportive and glamorous work workplace
Opportunities for professional growth within the academy
📌 Senior Admission Counsellor New Delhi
🏢 The Red Fox Makeup Academy
📍 New Delhi
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