Role: Manage client relationships, support sales and provide timely guidance and consistent follow-up throughout each client’s transformation journey.

Key Responsibilities
Understand client requirements and explain suitable products, services, pricing and programmes.
Handle enquiries, convert leads and achieve assigned sales and renewal targets.
Provide every client with the applicable Do’s & Don’ts list and explain the instructions clearly.
Discuss prescribed diet and lifestyle plans with clients; refer technical questions or adjustments to the nutritionists or founders.
Collect and review daily weight updates and meal photographs, following company protocols.
Conduct and document a mandatory client review every seven days.




Respond to client messages and calls within one working hour; escalate unresolved concerns promptly.
Coordinate orders, payments, dispatch updates and after-sales support.
Maintain accurate client records and submit daily reports by 9:30 PM.
Protect client confidentiality and maintain respectful, skilled communication.
Comfo spreadsheets and client records
Willingness to study Royal Botanica’s website, products and service guidelines thoroughly.
Accountability, discipline and commitment to client satisfaction.

Performance Measures: Sales and renewals, response time, completion of weekly reviews, record accuracy and client satisfaction.

📌 Sales Specialist Asansol
🏢 Royal Botanica
📍 Asansol