Role & responsibilities
Handle customer inquiries via voice calls.
Resolve customer concerns in a timely and qualified manner.
Provide accurate information regarding products and services.
Maintain high levels of customer satisfaction.
Meet quality, productivity, and service level targets.
Preferred candidate profile
Excellent verbal communication skills in English.
Robust customer service and problem-solving abilities.
Positive listening and interpersonal skills.
Basic computer knowledge.
Ability to work in Australian shifts.
Eligibility
Graduate/Undergraduate.
Freshers with excellent communication skills can apply.
Experience in International Voice Process is preferred.