Role & responsibilities
Handle customer queries through Voice, Chat, and Email channels.
Provide prompt and accurate resolutions to customer concerns.
Deliver excellent customer service and maintain customer satisfaction.
Document customer interactions as per process guidelines.
Meet quality and productivity targets.
Eligibility Criteria
Freshers can apply.
HSC (12th Pass) candidates are eligible.
Graduates from any discipline are welcome.
Valuable verbal and written communication skills.
Comfortable working in rotational/night shifts.
Basic computer knowledge is required.
Immediate joiners preferred.
📌 Customer Support Associate Blended Process Kolkata
🏢 Wipro
📍 Kolkata
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