Roles and Responsibilities
Welcome patients and visitors and provide necessary guidance.
Explain hospital facilities, services and available treatments.
Assist patients with OP, IP, consultation and admission procedures.
Coordinate with doctors, nursing staff, billing and other departments.
Handle patient and attender queries politely and professionally.
Collect patient feedback and report complaints to the concerned department.
Follow up with patients regarding their treatment experience.
Support hospital health camps, awareness programmes and promotional activities.
Coordinate with referral doctors and other healthcare professionals.
Maintain positive relationships with patients and the local community.
Assist in patient counselling and explain hospital procedures within the scope of the role.
Maintain daily PRO activity reports and patient feedback records.
Support marketing activities and hospital branding.




Maintain patient confidentiality as per hospital policy.
Follow NABH guidelines and hospital policies. 6. Qualifications
Any Degree / Bachelor's Degree.
Valuable communication skills in Tamil and English.
Previous hospital experience is preferred.
Basic computer knowledge. 7. Required Skills
Valuable communication and interpersonal skills.
Patient-handling skills.
Problem-solving ability.
Team coordination.
Patience and a positive attitude.
Basic computer and documentation skills. Pay: ₹15,000.00
₹41,000.00 per month

Benefits:
Provident Fund Ability to commute/relocate:
Puducherry: Reliably commute or planning to relocate before starting work (Required)

Education:
Secondary(10th Pass) (Preferred) Work

Location:
In person

📌 Public Relations Officer Puducherry (India)
🏢 Mahalakshmi multi speciality hospital
📍 India