Role & responsibilities
Recent Hire Training & Retention: Conduct induction and product training for recent joiners, leveraging the ENJO initiative to reduce infant attrition.
Step-Up Training: Conduct product training for employees completing 90 days of service and track training effectiveness.
Regional & International Training: Identify training needs and deliver regional refresher, product, and skill-based training programs, including IB training for international teams.
On-the-Job Training (OJT/OJC): Conduct field-based training with assigned FLMs at their respective HQs/Ex-HQs to strengthen product detailing and selling skills.
Competency & Detailing Evaluation: Conduct KAM competency evaluation and coaching, along with manager detailing evaluations under the I-Lead initiative.
E-Learning Management: Monitor field force e-learning programs and ensure timely course completion.
Training Content Development: Develop product-wise ready reckoners, quick-reference guides,



and training snippets for easy access and continuous learning.
Training MIS & Effectiveness: Maintain training records, dashboards, and L&D; trackers; evaluate training effectiveness through assessments, feedback, and field observations.
SOP Management: Develop, review, and periodically update SOPs for training processes to ensure standardization and compliance.
Stakeholder Collaboration: Coordinate with PMT, FLMs, and relevant stakeholders for refresher training, detailing evaluations, and training needs aligned with business objectives.

Skills & Expertise required:
Product Knowledge & Training •Coaching & Mentoring •Communication Skills •Data Management & Reporting

Position:

Process Incharge / Sr. Process Incharge

Department:

Learning & Development

Location:

Corporate Office Ahmedabad

Qualification:

Any Science Graduate

Experience:

5+ years

📌 Senior Process Incharge Training Ahmedabad (India)
🏢 Otsuka Pharmaceutical
📍 India