04 Nov
|
Deep HR Services
|
India
04 Nov
Deep HR Services
India
Job description
We are looking out for Receptionist with minimum 1+years of experience in handling this profile. As you will be responsible for managing relationships with customers and ensuring that they have a positive experience throughout the vehicle service process. Your primary goal will be to build long-term relationships with customers, and to promote customer loyalty and satisfaction. JOB RESPONSIBILITIES Greet customers in a friendly and skilled manner. Answer incoming calls and direct them to the appropriate personnel. Verify customer information and update customer records as necessary. Assist customers with questions about vehicles, services, and products Accountable for keeping high standards of housekeeping in customer interaction areas (e.g. Reception, Customer Lounge, etc.) and ensure customer comfort. Work closely with the service team to identify customer needs and preferences, and provide feedback to improve the service process. Schedule appointments for service whenever required.
Manage customer inquiries and complaints, and provide timely and effective solutions Conduct customer surveys and gather feedback i.e Reaching out to customer’s post-service to ensure satisfaction with their vehicle, and address any concerns Maintaining accurate and up-to-date customer information in the system. Skills required:
Excellent communication skill
Computer proficiency
Managing front desk
All administrative works
Proven work experience as a Receptionist.
Front Office Representative or similar role 6 days Working Need only Immediate Joiners
Job Type
s: Full time, Permanent Pay: ₹18,000.00
₹20,000.00 per month
Perks:
Health insurance
Provident Fund
Experience:
Microsoft Office: 1 year (Preferred)
Front desk
Receptionist: 1 year (Preferred) Language:
Good English (Preferred) Work
Location:
In person
📌 Receptionist Sewri (India)
🏢 Deep HR Services
📍 India