Role & responsibilities
Supervise and oversee day-to-day claims processing and settlement.
Review and validate claim documents, reports, and approvals.
Ensure claims are processed in compliance with company and regulatory guidelines.
Assign and monitor tasks within the claims team to ensure efficiency.
Coordinate with surveyors, insurers, and customers for claim assessment.
Resolve escalated claim issues and disputes effectively.
Track claim statuses and prepare periodic MIS/reports for management.
Train and mentor claim executives to improve productivity and accuracy.
Assist in audits, compliance checks, and process improvements. Skills & Qualifications
Graduate in Insurance, Finance, or related field (Certification in General Insurance preferred).
36 years of experience in insurance claims handling, with at least 1–2 years in a supervisory role.
Robust knowledge of claims settlement procedures, insurance regulations, and compliance.
Positive communication and customer-handling skills.
Proficiency in MS Office (Excel, Word, PowerPoint) and insurance software/ERP systems.
Robust problem-solving and decision-making abilities.

📌 Insurance Supervisor Kolkata (India)
🏢 Everest Fleet
📍 India