Customer Relationship Management Specialist Mumbai

Customer Relationship Management Specialist Mumbai

04 Nov
|
THE RRKS
|
Mumbai

04 Nov

THE RRKS

Mumbai

Immediate JoinerExp
05 Years

Key Responsibilities
• Develop and implement sales strategies to achieve business targets.
• Lead, manage, and motivate the sales team to achieve individual and team targets.
• Identify current business prospects and generate leads through various channels.
• Develop and maintain relationships with existing and potential clients.
• Handle B2B sales, client meetings, product presentations, and negotiations.
• Promote IT software, SaaS solutions, and cybersecurity products.
• Manage the complete sales cycle, from lead generation to deal closure.
• Monitor sales performance, prepare reports, and track revenue targets.
• Coordinate with the presales, technical, and marketing teams.
• Identify market trends, competitor activities,



and business opportunities.
• Ensure customer satisfaction and support long-term business relationships. Required Skills
• Robust experience in B2B sales and business development.
• Experience in IT software, SaaS, ERP, CRM, or cybersecurity sales.
• Team handling and leadership experience.
• Excellent communication, presentation, and negotiation skills.
• Ability to achieve revenue targets and manage sales pipelines.
• Experience with CRM tools and sales reporting.
• Strong client relationship management skills. •

📌 Customer Relationship Management Specialist Mumbai
🏢 THE RRKS
📍 Mumbai

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