Role & responsibilities Make outbound calls to patients using mobile phones.
Handle inbound patient calls and understand their requirements.
Explain available consultations, treatments, and center services to patients.
Generate and schedule patient appointments
at the appropriate Nexus center.
Follow up with patients who have shown interest but have not yet booked an appointment.
Follow up with patients regarding scheduled appointments and encourage them to visit the center.
Contact previous patients for follow-ups and future consultation requirements.
Maintain daily records of calls, appointments generated, follow-ups, and patient responses.
Coordinate with the respective center/front-office team regarding confirmed appointments.
Ensure maximum conversion of enquiries into appointments and patient visits.
Maintain skilled and polite communication with patients at all times.
Achieve assigned daily/weekly/monthly calling and appointment targets*.
Escalate key patient queries or concerns to the concerned team.

📌 Walk In Tele Caller Bengaluru (India)
🏢 Nexus pain management center
📍 India