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Come join us to create whatu2019s next. Letu2019s define tomorrow, together.

Description

> Customer Strategy & Innovation
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> One of Unitedu2019s newest departments, Customer Strategy & Innovation, handles premium services, ground experience, program management, customer analytics and insights, customer service innovation, and more.
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> Job overview and responsibilities
>
>
> The team is currently looking for a well-rounded individual who has a passion for data and analytics. The role requires supporting the team by gathering data, conducting analyses, verifying reports and assist in ad-hoc decision support. Excellent time management, strong analytical capabilities and communication skills are keys to success in this role.
> u2022Extract and analyze data from relational databases and reporting systems
> u2022Proactively identify problems and opportunities and perform root cause analysis/diagnosis leading to business impact. Identify issues, create hypotheses, and translate data into meaningful insightsu037E present recommendations to key decision makers
> u2022Responsible for the development and maintenance of reports, analyses, dashboards to drive key business decisions
> u2022Build predictive models and analyze results for dissemination of insights to leadership of the numerous operations groups at United




> u2022Prepare presentations that summarize data and help facilitate decision-making for business partners and senior leadership team
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> This position is offered on local terms and conditions within Unitedu2019s wholly owned subsidiary United Airlines Business Services Pvt. Ltd. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

Qualifications

> Whatu2019s needed to succeed (Minimum Qualifications):
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> u2022Currently pursuing or recently completed a Bacheloru2019s or Masteru2019s degree in Engineering, Statistics, Mathematics, Economics, Computer Science, or a related field
> u2022Strong interest in data analytics and problem-solving
> u2022Basic proficiency in Microsoft Excel and PowerPoint
> u2022Familiarity with SQL for querying and manipulating data (experience with Teradata, MS SQL Server, or Databricks is a plus)
> u2022Exposure to at least one programming language for analysis u2013 Python preferred
> u2022Awareness or prior experience with data visualization tools such as Power BI, Tableau, or Spotfire
> u2022Strong attention to detail, analytical thinking, and a willingness to learn continuously
> u2022Ability to manage multiple tasks and deliver in a fast-paced environment
> u2022Good communication skills u2013 written and spoken English
> u2022Must be legally authorized to work in India for any employer without sponsorship
> u2022Reliable and punctual attendance is expected throughout the internship

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