04 Nov
|
EazeRecruit HR Private
|
Ahmedabad
04 Nov
EazeRecruit HR Private
Ahmedabad
Experience : 1 - 4 years
Timing : 1:00 pm to 10:30 pm
Location : Ahmedabad
Job Description :
- Managing customer enquiries mainly by email and telephone
- Tracking domestic and international shipments
- Liaising with courier, freight, and pallet carriers
- Investigating delayed, missing, or problematic shipments
- Updating customers proactively
- Handling complaints professionally
- Following up with carriers until issues are resolved
- Processing bookings and checking shipment information
- Dealing with urgent same-day and time-sensitive shipments
- Maintaining accurate records within our systems/CRM
- Working closely with our UK and India teams
📌 Customer Support Executive - UK Process (Ahmedabad)
🏢 EazeRecruit HR Private
📍 Ahmedabad