SECTION III:

KEY RESPONSIBILITIES
/ ACCOUNTABILITIES Financial / Functional Perspective
• Support achievement of Channel Sales targets related to revenue, cost control, and operational efficiency.
• Assist in tracking budgets, expenses, and financial performance against plan.
• Support identification of cost-saving opportunities and efficiency improvements.
• Ensure timely and accurate data reporting for financial reviews. Customer Perspective
• Support delivery of a positive customer and stakeholder experience.
• Coordinate resolution of customer or internal stakeholder queries within defined timelines.
• Ensure adherence to service standards and commitments defined in the AOP.
• Support initiatives aimed at improving customer satisfaction scores. Internal Process Perspective




• Execute assigned AOP initiatives and action plans as per defined timelines.
• Maintain accurate MIS, trackers, and documentation for AOP reviews.
• Coordinate with cross-functional teams across LTR to ensure smooth execution of plans.
• Support process improvements, SOP adherence, and compliance requirements.
• Participate in periodic performance reviews and audits. Learning & Growth / Developmental Perspective
• Develop functional and behavioral skills required to meet AOP objectives.
• Participate in training programs, reviews, and feedback sessions.
• Apply learnings to improve productivity and quality of output.
• Demonstrate ownership, accountability, and continuous improvement mindset.

📌 Assistant Manager-Sales (Mumbai)
🏢 Larsen and Toubro
📍 Mumbai