Job Description
Business Analyst About NextAmp: NextAmp Technologies Pvt. Ltd. is a digital modernization services company focused on transforming the insurance industry. We help insurance organizations redesign their workflows and build AI-powered, automated systems that improve efficiency and accuracy. Our solutions streamline key operational areas such as claims processing, underwriting, billing, and back-office operations. Position: Business Analyst

Location:
Remote, India Experience level: 4+ years Job Overview: NextAmp builds AI-driven solutions for insurance carriers. Our Insurance Workbench accelerator reads commercial insurance submissions, extracts and validates the data, applies underwriting rules and prepares a ready-to-review file for underwriters. You will manage the rollout and day-to-day operation of the accelerator for US carriers: configuring rules, troubleshooting issues, testing changes, and working with our developers and carrier stakeholders until every issue is closed. The role is visible and stakeholder-facing, so maturity and clear communication matter as much as technical skill.

Key Responsibilities
• Deployment & configuration: configure underwriting rules, eligibility checks, required documents, routing and class code mappings, and translate business requests into exact configuration changes.
• Troubleshooting: investigate issues using database queries, log files and API test calls; isolate the root cause before engaging developers.
• Issue resolution: give developers explicit reproduction steps and evidence, track fixes through release, and verify them before closure.
• Testing:



write test cases, run functional and regression tests, support user acceptance testing, and create realistic test data and sample submissions.
• Automation guidance: direct the automation QA engineer on priority scenarios and expected outcomes.
• Communication: keep carrier stakeholders informed, explain issues in plain business terms, and prepare concise status updates and release notes. Requirements
• 4+ years in application support, business systems analysis or QA, with stakeholder-facing experience.
• Strong SQL; comfortable reading application logs and tracing a transaction through a system.
• Hands-on API testing with Postman or similar; able to read JSON requests and responses.
• Proven experience writing test cases, executing test cycles and creating test data.
• Strong aptitude for complex insurance products; US P&C; experience preferred, ideally commercial lines (BOP, general liability, property).
• ACORD standards and loss runs familiarity.
• Hands-on experience with Guidewire and/or Duck Creek.
• Practical application of AI in insurance workflows. Preferred

Qualifications:
• Project Management/Scrum Master Experience
• Knowledge of underwriting workflows, ACORD forms, loss runs or class codes (SIC, NAICS, ISO).
• Exposure to AI or document-extraction systems.
• Azure monitoring (Application Insights, Log Analytics/KQL); Jira or Azure DevOps; familiarity with Playwright, Selenium or similar automation frameworks.

Working Hours
This is a remote position requiring flexibility to work from 2pm IST – 11pm IST.

📌 Business Analyst (India)
🏢 NextAmp
📍 India