About The Opportunity A dynamic and fast-scaling B2B and B2C outreach firm operating across India, we specialize in high-intent lead generation, appointment setting, and customer retention for tech, education, and financial services clients. Our remote-first culture empowers driven telecallers to drive measurable revenue impact through smart, empathetic, and data-led conversations — all from the comfort of your home. Role & Responsibilities
• Conduct outbound and inbound telecalls to qualify leads, set appointments, and nurture prospects with persuasive, personalized messaging.
• Meet or exceed daily/weekly KPIs for call volume, conversion rate, and appointment bookings.
• Accurately log call outcomes, customer feedback, and next steps in CRM tools like Zoho or Salesforce.
• Collaborate with sales and marketing teams to refine scripts and adapt messaging for higher conversion.
• Handle customer objections professionally and escalate complex cases to designated leads.
• Maintain compliance with telemarketing regulations (TRAI DND, GDPR principles) and internal quality standards. Skills & Qualifications
• Must-Have
• CRM
• Telecalling
• Lead Generation
• Call Scripting
• TRAI DND Compliance
• Appointment Setting
• Call Logging
• Active Listening
• Preferred
• Salesforce
• Zoho CRM
• B2B Telecalling Experience Benefits & Culture Highlights
• 100% remote, flexible schedule with performance-based incentives.
• Weekly training & coaching to sharpen scripting, objection handling, and conversion skills.
• Fast-track growth path to Team Lead or Trainer roles with strong performance.
Skills:
active listening,lead generation,customer,call logging,crm
📌 Telecalling Executive (India)
🏢 The UrbanIndia
📍 India
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