Front Office Job Role and ResponsibilitiesA Front Office Executive is responsible for welcoming visitors, handling calls, managing appointments, providing information, and ensuring smooth day-to-day front desk operations. They create the first impression of an organization.
Key Roles and Responsibilities1. Guest and Visitor Management
Welcome and greet visitors, clients, and guests.
Guide visitors to the appropriate departments or employees.
Maintain visitor entry and exit records.
Ensure a skilled and friendly reception experience.
Telephone Management
Answer incoming phone calls professionally.
Transfer calls to the concerned departments.
Take messages and communicate them to the relevant employees.
Handle basic customer queries.
Email and Communication
Check and respond to official emails.
Forward emails to the concerned departments.
Maintain proper communication with clients and employees.
Handle incoming and outgoing correspondence.
Appointment and Meeting Management




Schedule appointments and meetings.
Coordinate meeting room bookings.
Inform employees about visitor arrivals.
Maintain appointment calendars.
Administrative Support
Maintain office files and documents.
Manage stationery and office supplies.
Prepare reports and maintain records.
Support HR and other departments with administrative tasks.
Customer Service
Handle customer inquiries and complaints.
Provide accurate information about company services.
Resolve basic customer issues.
Escalate complex problems to the concerned department.
Office Maintenance and Coordination
Ensure the reception area is clean and organized.
Coordinate with housekeeping, security, and maintenance teams.
Monitor office facilities and report issues.
Ensure smooth daily office operations.

📌 Front Office Receptionist New Delhi (India)
🏢 Saltstayz Hospitality
📍 India