We are hiring for Ticketing operations role!!

Location: Mumbai

detailing Roles and Responsibilities for the position that you have applied for is mentioned below.

Roles and Responsibilities:

1. Issuing tickets as per the client requirements
2. Manage all transactions related to non-air services - Rail / Visa / Bus /Insurance All non-air services - Rail / Visa / Bus /Insurance
3. Ensure client SLAs are met

4. Drive PLB carrier sales
5. Ensure all supports are uploaded in iBook

6. Ensure Nil billing pendency
7. Extend support for submission by providing all correspondence mail
8. Handling personal bookings of clients and ensuring timely collection of payments
9. Coordinating with customers for day-to-day bookings
10.



Achieving Revenue and transaction targets as defined by the business
11. Coordinating & negotiating with hotels and suppliers
12. Sub activities related to transaction including invoicing, hotel invoice collection & reconciliation
13. Manage all the client interactions and maximize the business through quality service being provided to the client
14. Ensuring high level of customer satisfaction
15. Ensuring quality service is provided to clients by following the organization standards

Interested candidates can share their CVs at: [email protected] We look forward to hearing from you.

📌 Walk-in || We are hiring For Travel Operations(Executive/Assistant Manager) (Mumbai)
🏢 SOTC Travel
📍 Mumbai