WE'RE HIRING Customer Support Experts (Voice Process - Domestic Travel Support)
Mohali Sector -83 | 5 Days Working with 10 hours shift | Rotational Shifts & Weekly Offs
Cab Facility Provided in odd hours
About the Role
*Join our growing Domestic Travel Support Team and help deliver exceptional travel experiences.
*Ideal for customer-centric professionals looking to build a rewarding career in the Airline, Travel, and OTA industry.
Key Responsibilities
- Handle inbound voice-based customer interactions.
- Assist with bookings, modifications, cancellations, rebooking's, and refunds.
- Deliver timely and accurate resolutions.
- Adhere to quality, compliance, and process standards.
- Collaborate with Team Leaders, SMEs, and support teams.
- Maintain customer data confidentiality.
Eligibility Criteria
- Undergraduate and Graduate candidates can apply. (No Freshers)
- Minimum 6 months of Customer Service, BPO, Contact Center, Travel, Airline, or OTA experience.
- Strong communication and customer handling skills.
- SHL Score: B1 and above.
Why Join Us? Market-competitive salary and career growth opportunities.
Exposure to leading travel support operations.
Dynamic and employee-friendly work culture.
Continuous learning and development opportunities.