Job Opportunity: International Voice Process US Healthcare
Location: Nashik, Maharashtra
Experience: Minimum 2 Years
Industry: US Healthcare / BPO
Process: International Voice Process
Shift: Night Shift (US Time Zone)
We are hiring experienced professionals with a background in US Healthcare for an International Voice Process.
Key Responsibilities
- Handle inbound and outbound calls for US Healthcare operations.
- Communicate professionally with US healthcare clients, patients, and providers.
- Manage healthcare-related queries and provide accurate resolutions.
- Maintain quality standards, productivity, and process compliance.
- Ensure adherence to SLA and KPI targets.
Required Qualifications
- Minimum 2 years of experience in an International Voice Process.
- Prior experience in the US Healthcare domain is mandatory.
- Excellent verbal communication skills.
- Willingness to work in night shifts.
- Strong customer service and problem-solving skills.