We are hiring Customer Support Executives for an International Voice Process.

This is an excellent opportunity for candidates with good English communication skills who are looking to start or build their career in the international BPO.

For any queries regarding this opportunity, please reach out:

Mention HR Srujana on resume

Walk-In: 05-Nov-26 to 7-Nov-26

Interview Location-Sutherland-9th Floor, NSL-2, NSL Arena, Uppal

Work Location-NSL Arena, Uppal

Key Responsibilities

- Handle inbound and outbound calls from international customers.
- Understand customer queries and provide appropriate resolutions.
- Communicate professionally and confidently in English.
- Provide accurate information while following process guidelines.
- Handling customer concerns with patience and a positive attitude.
- Maintain quality and productivity standards.
- Follow company policies and process requirements.
- Accurately document customer interactions and maintain records.
- Work effectively as part of a customer service team.

Candidate Requirements





- Freshers can apply.
- Good spoken English and communication skills.
- Good listening and comprehension abilities.
- Robust customer service and interpersonal skills.
- Ability to handle customer queries professionally.
- Good problem-solving and decision-making skills.
- Comfortable working in rotational/night shifts.
- Willingness to work from the office.
- Candidates from BPO, Customer Service and International Voice processes are welcome.

Benefits:

1. Rotational week offs & Rotational shifts
2. Two-way cab transportation available within a 15 km radius for night shift
3. Monthly self-transport allowance of up to 3,500
4. Opportunities for professional development and career advancement

Important Notice: Sutherland never requests payment or favors in exchange for job opportunities. Please report any suspicious activity to [email protected]

📌 Walk-In Drive | Customer Support Associate (Hyderabad)
🏢 Sutherland
📍 Hyderabad