:

- Office Location: Mohali, Punjab (Desk-based Calling Role)
- Work Schedule: 5 Days Working | Fixed Days Off | Permanent Night Shift
- Reporting Line: Operations Team Lead (Internal Growth Options Available)

We are onboarding communicative individuals to join our international voice desk in Mohali. If you have exceptional English verbal clarity, enjoy interacting with users over the phone, and want to build a secure office career, this role is for you. Note: Regular college students are not eligible due to shift hours.

Quick Role Highlights & Benefits:

- The Profile: 100% Inbound Voice Process. Handling incoming communication records and telephonic user assistance. No cold calling, no promotional marketing, and no volume sales targets.
- English Proficiency: Exceptional verbal English fluency is mandatory. Candidates must possess clear voice clarity and steady vocabulary to interact with global users smoothly over calls.
- The Cab Network: Free Doorstep Pick & Drop Transport provided for all active team members (Night Shift rotations). Available for all local locations situated within a 25 KM radius from our Mohali office.
- Evaluation Metrics (KPIs): Performance is based on standard calling parameters like Customer Satisfaction (CSAT) and Resolution Quality.
- The Workplace Culture:



A highly professional, inclusive, and equal opportunity corporate calling environment.

Earnings & Core Perquisites:

- Gross Range: ₹27,000 - ₹29,000 monthly value (Finalized during discussion)
- Extra Performance Rewards: Continuous Attendance Rewards + Shift Allowances (Total potential up to ₹36,000 monthly package)
- Medical & Retiral Care: Standard retiral support (PF) and medical safety structures active from month one.
- Orientation: Full classroom corporate voice and communication training covered by the team.

Candidate Profile Requirement:

- Minimum Education: 12th Standard Pass or higher (Recent batches preferred).
- Technical Baseline: Basic computer literacy.
- Verification Documents: Shortlisted candidates must present original Aadhaar Card and Education Certificates for standard background review during the final verification round.

Next Steps to Apply:

- Click on the 'Apply Now' button below to instantly submit your application.
- Ensure your active contact number is updated on your platform profile.

Pay: ₹27,000.00 - ₹29,000.00 per month

Benefits

- Commuter assistance
- Food provided
- Health insurance
- Provident Fund

Work Location: In person

📌 Voice Support Associate - International Calling Process (Night Shift) (Sahibzada Ajit Singh Nagar)
🏢 TCC-SM
📍 Sahibzada Ajit Singh Nagar