Accountable for probing, triaging, dispatching job to the right man with the right skills using necessary tool either via phone or emails
Responsibilities
Following our Business Code of Conduct and always acting with integrity and due diligence
Identifying operational improvement and finding solutions by applying CI tools and techniques
Handle Inbound / Outbound Calls within the critical metrics
Knows and applies fundamental work theories/concepts/processes in own areas of work
To Probe, Triage and Dispatch Jobs for the Stores Allocate the right man with the right skill @ the right time
Responds with appropriate levels of urgency to situations that require quick response or turnaround
Ability to the analyze the root cause and handle 1st level issues
Ability to make informed and timely decisions
You will need
Any GraduaBasic MS Office - Excel,
Speed and Accuracy
Active Listening
English Speaking, Reading and Writing
Logical Thinking
te (Preference of Mech. Engg.)
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📌 Associate Tech Support Bengaluru
🏢 Tesco
📍 Bengaluru
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