Manage day-to-day operations across multiple departments: Sales, Technical, HR, Journal Publishing, and CRM.
Lead the sales team to meet monthly and quarterly targets through effective lead tracking and conversion.
Develop strategies to attract current clients, upsell services, and drive business growth.
Coordinate with technical experts and academic writers to ensure timely, high-quality project delivery.
Monitor quality standards, academic integrity, and resolve any delivery issues.
Work with HR to recruit, train, and manage staff performance across teams.
Foster a positive work culture and handle internal team coordination and conflict resolution.
Supervise journal publishing support activities including formatting, plagiarism checks, submission processes,



and reviewer communications.
Oversee CRM system usage to track client interactions, tasks, and follow-ups efficiently.
Analyze CRM and client data to improve service quality and identify new prospects.
Prepare monthly revenue and performance reports with insights for improvement.
Take ownership of revenue goals and implement strategies to achieve them.
Maintain solid communication with clients and ensure high satisfaction throughout the service lifecycle.
Bring strategic thinking, operational efficiency, and leadership to support overall company growth.

📌 Admin Manager Sales Development Kanyakumari (India)
🏢 PANACORP SOFTWARE SOLUTIONS
📍 India