Key Responsibilities
Coordinate customs clearance, including shipping bill filing on ICEGATE, examination and Let Export Order (LEO).
Appoint and manage Customs House Agents (CHAs), and monitor their clearance timelines and charges.
Negotiate freight rates with forwarders and shipping lines, book shipments, and track ETD and ETA.
Prepare and verify export documents: commercial invoice, packing list, certificate of origin, bill of lading, insurance and product certificates.
Track IGST refunds, RoDTEP claims and eBRC generation.
Resolve shipment delays, document discrepancies and buyer queries.
Maintain the export tracking sheet and report shipment status to management.
Requirements
Graduate with 4 to 6 years of experience in export operations.
Solid knowledge of Indian customs procedures, Incoterms, and the ICEGATE and DGFT portals.
Experience handling FCL, LCL and air shipments.
Robust coordination, negotiation and communication skills.
Proficient in MS Excel.