Role & responsibilities
Lead the Quality Assurance (QA) and Quality Control (QC) functions across all stages of footwear manufacturing.
Develop, implement, and monitor quality systems, procedures, and standard operating practices.
Ensure compliance with customer specifications, industry standards, and regulatory requirements.
Monitor quality performance across cutting, stitching, lasting, assembly, finishing, and packing operations.
Conduct root cause analysis (RCA) for quality issues and implement effective corrective and preventive actions (CAPA).
Drive defect reduction initiatives and improve First Pass Yield (FPY) and Right First Time (RFT) performance.
Lead internal quality audits and coordinate customer and third-party audits.
Work closely with Production, Product Development, Sourcing, Industrial Engineering, and Maintenance teams to improve product quality.
Develop supplier quality standards and monitor vendor performance to ensure consistent raw material quality.
Review customer complaints, warranty claims, and returns to identify improvement opportunities.
Prepare and present quality reports, KPIs,



and action plans to senior management.
Train and mentor quality teams on inspection methods, quality standards, and continuous improvement practices.
Promote Lean Manufacturing, Six Sigma, Kaizen, and quality excellence initiatives across the factory.

Preferred candidate profile
Bachelor's degree in Leather Technology, Footwear Technology, Mechanical Engineering, Industrial Engineering, or a related field.
Minimum 10 years of experience in footwear quality, including experience in a leadership role.
Solid understanding of footwear manufacturing processes and quality systems.
Hands-on experience in quality inspection, process audits, supplier quality management, and customer compliance.
Knowledge of quality tools such as 7 QC Tools, Root Cause Analysis (RCA), CAPA, FMEA, SPC, and PDCA.
Familiarity with ISO 9001 Quality Management Systems and Lean Manufacturing principles.
Solid leadership, communication, analytical, and decision-making skills.
Proficiency in MS Office and ERP systems.

📌 Quality Head Unnao
🏢 Superhouse Group
📍 Unnao