Position Overview

We are seeking an experienced Employee Transport Manager to oversee and manage the day-to-day operations of employee commute/shuttle services, ensuring protected, timely, and cost-effective transportation for staff. This role requires hands-on experience specifically in employee/staff transportation management candidates from a cargo, freight, or supply chain logistics background will not be considered eligible for this role, as the skill set and operational focus differ significantly from passenger transport management.

Key Responsibilities

- Plan, schedule, and manage daily employee transport/shuttle operations across multiple routes and shifts.
- Coordinate with transport vendors/contractors for fleet availability, driver allocation, and vehicle maintenance.
- Ensure compliance with safety standards, local transport regulations, and company policies for employee commute.
- Monitor route efficiency, optimize schedules based on shift timings and employee pickup/drop locations.
- Handle escalations related to delays, vehicle breakdowns, driver conduct, or employee complaints.
- Track and manage transport budgets, vendor invoicing, and cost optimization initiatives.
- Maintain employee transport data (route sheets, attendance, utilization reports) and generate MIS reports for management.
- Conduct periodic audits of vehicles (cleanliness, GPS tracking, safety equipment, driver documentation).
- Liaise with HR and Admin teams for new hire onboarding to transport facility, shift changes, and policy updates.
- Implement and monitor safety protocols,



including driver background checks, speed governance, and CCTV/GPS monitoring.
- Manage transport helpdesk/support team for real-time employee queries and issue resolution.

Required Qualifications

- Bachelor's degree in any discipline; a degree/diploma in Transport Management, Business Administration, or related field is preferred.
- Minimum 7–8 years of experience specifically in employee/staff transportation management (corporate, BPO, IT/ITES, or manufacturing sector preferred).
- Candidates with primary experience in cargo, freight, courier, or supply chain logistics management are not eligible for this role.
- Strong knowledge of local transport regulations, route planning tools, and GPS/fleet tracking systems.
- Experience managing third-party transport vendors/contractors and SLAs.
- Proficiency in MS Excel and transport management software/applications.

Preferred Skills

- Strong communication and vendor negotiation skills.
- Crisis management and problem-solving ability, especially for real-time operational issues.
- Experience handling large-scale employee transport (500+ employees/day) is a plus.
- Familiarity with women's safety protocols and compliance (e.g., night shift transport guidelines) is an advantage.

Eligibility Note This role is specifically for candidates with a background in employee/staff passenger transportation. Applicants whose primary experience is in logistics, freight forwarding, warehousing, or cargo transport will not be shortlisted, as this role does not involve goods/material movement.

📌 Transport Manager (Mumbai)
🏢 Jones Lang Lasalle Property Consultants
📍 Mumbai