Please find below details for the post of Quality Control Manager in India's leading arts and crafts manufacturing retail brand

Position: Quality Control Manager

Company Profile: It is one of India's leading arts and crafts retail brands, based in Bengaluru, offering a wide range of DIY, hobby, and home decor products. With over 10,000 items available through stores and online platforms, it supports artists, hobbyists, and professionals while promoting creativity and innovation.

Location: Bengaluru

Department: Quality Assurance

Reports to: Plant Head or General Manager

Education: Any graduate

Experience: Minimum 03 years to maximum 08 years

Profile Overview:

We are looking for an experienced Quality Control Manager from a Manufacturing background to lead our Quality Control department. The candidate will be responsible for maintaining product quality, handling customer audits, and ensuring complete compliance with BIS (Bureau of Indian Standards) and other statutory requirements.

Key Responsibilities:

1. Quality Control & Assurance:

- Lead the QC team for raw material inspection, in-process quality checks, and finished goods testing.

- Develop, implement, and monitor QC SOPs, quality manuals, and inspection plans.

- Ensure all products meet company specifications and customer requirements.

- Investigate customer complaints, perform root cause analysis (CAPA), and implement corrective actions.

- Control non-conforming materials and products.

2. Customer Audits & Inspections:





- Handle and lead all customer audits, third-party inspections, and vendor audits.

- Prepare audit documentation, present quality data, and close audit observations/NCRs on time.

- Coordinate with Sales & Marketing teams for customer quality requirements and approvals.

3. BIS & Statutory Compliance:

- Complete responsibility for BIS license management - application, renewal, inclusion of new products, and surveillance audits.

- Ensure product testing as per relevant IS Standards in-house lab and BIS-approved external labs.

- Maintain all BIS documentation, test records, and calibration records as per Scheme of Inspection and Testing (SIT).

- Liaise with BIS officials during audits and inspections.

- Ensure compliance with ISO 9001:2015, Legal Metrology (Packaged Commodities), and other applicable standards.

4. Laboratory & Team Management:

- Manage the QC laboratory, testing equipment calibration, and maintenance.

- Train and develop QC Inspectors, Chemists, and Lab Technicians.

- Maintain 5S and safety standards in the QC department.

Required Skills:

- Strong knowledge of quality tools: 7 QC Tools, CAPA, 8D, FMEA, SPC.

- Hands-on experience in facing Customer Audits and BIS Audits is mandatory.

- Positive documentation and communication skills.

- Knowledge of ERP/SAP for quality module will be an advantage.

Working days: 6 days a week (Alternate Saturdays off)

Working hours: 9:30 am to 6:00 pm

Kind Regards,

HR Aditi Ojha

📌 Quality Control Manager - Bangalore (Kanakapura)
🏢 SG OASIS HR CONSULTANCY
📍 Kanakapura